OSMIND
About OSMIND for Ketamine Patients
An engagement platform to provide the personal touch our patients have come to expect
An engagement platform to provide the personal touch our patients have come to expect
Osmind is a free app available to our patients that facilitates communication and engagement to improve your experience with us. We are working with Osmind to help you feel better.
* Both Apple and Android compatible
* HIPAA-compliant text messaging
* Day to day mood tracking allowing measurement-based care
* Access to the Osmind alternative treatments public forum
* Shared patient journaling helping us better understand you
* Complimentary reimbursement assistance
Getting Started
To get started, download the mobile app on your cell phone. Click this link to download the app from one of the app stores below. After you download the app, make an account and connect it to our clinic during registration.
On your computer simply go to app.osmind.org
Please contact care@osmind.org if you need help getting into the system.
How To Use OSMIND
This app helps us work together to track your progress and improve your treatment. It is important that you follow the app’s reminders and fill out periodic mood ratings, questionnaires, and journaling. This is how we would like you to use the Osmind mobile app:
Periodically, the app will ask you to fill in a mood rating. Please do so and also journal about anything that may have affected your mood for the day. We review your mood ratings and journal entries to optimize your treatment and ensure you are getting better.
If you feel better or worse because of anything that has happened or any thoughts you have, please add them to the journal. We read the journal entries so we can help address things that are bothering you and promote things that make you feel better.
Once every two weeks, the app will ask you to fill out a PHQ-9 questionnaire. Please follow those instructions. Your input is very valuable in planning your ongoing care.
You can use the Osmind app to submit a claim to your insurance company for reimbursement. All you need is the superbill and about two minutes - the Osmind platform takes care of the rest!
Frequently Asked Questions About Osmind
After you receive treatment, you may request a superbill (a detailed invoice outlying the services you received and giving the insurer all the information they need to process a claim). You can use the Osmind app to submit this claim to your insurance company for any possible reimbursement.
All you need is the superbill provided by us and about two minutes to input information into the app — Osmind takes care of the rest! Osmind sends your claim electronically to your insurance company. Next, your insurance company will confirm that it has digitally received your claim and you will receive your Explanation of Benefits letter with any reimbursement directly from your insurance company. The Osmind app makes it simple for you to submit your insurance claims, significantly speeds up the reimbursement process, and increases the chance of a successful reimbursement.
If your claim is rejected, Osmind also offers a rejection resolution pathway to assist you. For any questions or assistance with claims, email support@osmind.org.
